Incidents, announcements, community, management: the features of the app for your building, as residents, the council and the manager experience them.
Each has its own page: the problem, everything it allows, and what the manager and the residents gain from it.
A leak, a breakdown, a damage: residents report it in seconds from their phone, the property manager qualifies and steers, and everyone sees progress in real time. No calls, no chasing.
Publish an announcement and it lands on every resident's phone: notified, dated, open to comments and archived. The official channel that was missing between the property manager, the residents' council and the residence.
Messaging, discussions, item lending, activities, polls: everything that brings a residence to life, gathered in a private space reserved for its inhabitants. Community life takes its place again, without the wild WhatsApp group.
Incidents to qualify, announcements to publish, documents to share: your teams run every residence from the web, with an overview of the portfolio and a computed priority on every incident.
Everyone has a role in the app, per residence. A resident does not have the same buttons as a manager, and that is by design.
| Capability | Resident | Residents' council | Manager |
|---|---|---|---|
| Report an incident, with photos | Yes | Yes | Yes |
| Follow progress and comment on an incident | Yes | Yes | Yes |
| Qualify, prioritise and move an incident forward | No | No | Yes |
| Rate satisfaction once the incident is resolved The reporter, when the residence has enabled it. | Yes | Yes | No |
| Receive announcements, answer polls | Yes | Yes | Yes |
| Publish an announcement reserved for the council | No | Yes | Yes |
| Publish an announcement to the whole residence, or the whole portfolio | No | No | Yes |
| Consult the residence's information and documents | Yes | Yes | Yes |
| Discussions, item lending, activities, polls between neighbours | Yes | Yes | Yes |
| Private messaging between neighbours Everyone chooses whether to accept messaging. | Yes | Yes | Yes |
| Invite residents, approve access requests | No | No | Yes |
| Appoint the members of the residents' council | No | No | Yes |
| Run several residences from the web | No | No | Yes |
Two filmed scenarios: what happens when a resident reports something, and what everyone sees next.
You don't have time to deal with it, and you figure a neighbour will surely take care of it. The result: a week later, nobody has done anything. With Nidz, the first resident reports the breakdown in seconds, and the whole building follows the resolution in real time.
Same scenario: everyone assumes a neighbour will tell the manager, and the days go by. With Nidz, the incident is reported in seconds and the manager gets the information directly, with no call and no chasing.
Nidz is a residence-life management app built for condominiums, serviced residences and homeowners’ associations. It brings together in one tool what is done today by phone, by email and on the lobby noticeboard:
Residents use it on mobile or on the web; the property manager runs their residences from a dedicated workspace. Nidz does not replace property management software: it complements it on the relationship with residents.
Everyone who makes a residence run, each with their own role in the app:
Nidz currently supports more than 140 residences in France: condominiums, serviced residences and homeowners’ associations. See what Nidz brings to property managers.
No, and that is not its purpose. Your property management software handles accounting, service-charge calls and general meetings; Nidz takes care of what it does not cover: the day-to-day relationship with residents.
Incidents are reported and tracked in the app instead of arriving by phone, announcements and documents land directly on owners’ phones, and the residents’ council has a reserved space. The two tools coexist, with no integration to set up. Discover Nidz for property managers.
Nidz is available on iOS (App Store), Android (Google Play) and on the web, from any browser, with nothing to install. Your property manager or your residents’ council invites you by email: you create your account and land directly in your residence.
No invitation yet? Request access from the app: the manager approves it and links you to your home. Your account is the same on all your devices.
Yes. Nidz is a French company; your data is hosted exclusively in the European Union and processed in accordance with the GDPR. Each residence is a private space: only its members, approved by the manager, can access it.
You stay in control of your profile: you choose whether to accept messaging with your neighbours, and you can delete your account at any time from the app. The details are in our privacy policy.
Council members have a dedicated role in the app, granted by the residence’s manager. They publish announcements reserved for the council, visible only to its members and the manager, with a thread that keeps the history.
For the rest, they see and do everything a resident can: report an incident and follow its progress, receive announcements, answer polls, take part in discussions and activities. Qualifying incidents and publishing announcements to the whole residence remain the manager’s job. Nidz for residents’ councils.
A 15-minute demo, on the resident side and the manager side.
