Contact support
Describe what is happening, with your residence name and your account's email address: we reply by email.
Your question may already have its answer. See the help centre
The information in this form is only used to process and answer your request. It is kept for a maximum of 3 years, then deleted. To learn more and exercise your rights: privacy policy.
Who to contact?
Nidz support takes care of the app. For everything else, here is the right person to turn to for your role, and the questions that come up most.
-
A resident
You live in a residence equipped with Nidz.
First contact A problem in the residence (breakdown, works, neighbours) is reported in the app: your manager receives it directly. Nidz support takes care of the app itself.
Frequent questions
-
A council member
You represent the co-owners with the property manager.
First contact The Council role is granted by your manager. For everything else, write to us: we answer usage questions too.
Frequent questions
-
A property manager
You manage one or several residences on Nidz.
First contact For a lot import or a new manager access, write to us with the residence name: we prepare everything with you. You can also book a slot.
Frequent questions